Common Services Centres
Government of Jammu and Kashmir is trying to streamline the functioning of Common Services Centres.
Recently Chief Secretary of J&K issued directions to set up new touch points for CSCs in various Government offices like Deputy Commissioner offices, Block Development offices, Tehsil offices, Social Welfare offices, ARTO offices, Colleges and Universities.
Acting strictly on the complaints of overcharging by CSCs, Commissioner Secretary IT Department, Prerna Puri, ensured regular surprise inspections of various Common Services Centres (CSCs) across Jammu and Kashmir to cross check and verify their adherence to government notified rates.
The inspection teams supervised by Aijaz Qaiser, Additional Secretary IT Department, were sent to district Rajouri in the Jammu Division and Pulwama in Kashmir Division.
During the surprise checks, 31 CSCs of Rajouri district were inspected in Jammu division, whereas 49 CSCs in Pulwama were inspected in Kashmir division.
The inspection teams have recommended cancellation of licenses of 7 CSCs (3 in Jammu division and 4 CSCs in Kashmir division). Pertinently, the IT Department has notified rates to avail various online services which envisages Rs. 50 per service for government to citizen service and Rs. 75 for government to business services. Acting on certain complaints of overcharging, 664 CSC licenses have been cancelled in the past 1 year (624 in the financial year 2023-24 and 40 in this current financial year 2024-25).
