Crescent Kashmir

DVO portal

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In order to provide a hassle free communication system with the people even in the rural areas, the J & K administration has devised a DVO portal system.

The DVO portal has been designed to enable an online communication channel with the DVOs of various departments. In certain cases, the complaints are related to ongoing works, current recruitments and payments yet to be made against contracts etc. By referring these matters to DVOs, violations and shortcomings can immediately be rectified and loss to the state exchequer can be prevented. Other measures of this system included an Electronic Vigilance Clearance System for furnishing vigilance clearances through electronic or online mode for all the government employees.

UMANG unified mobile application for new-age governance is a multi-lingual mobile platform for providing ‘anytime-anywhere governance’. In sync with the vision of ‘APPKA MOBLE HAMARA DAFTAR’ the Government of J&K is committed to provide citizen-centric services through the mobile mode. This will enhance the accessibility of services and add to the convenience of citizens while availing these services.

The services on the UMANG platform are end to end digitized and provide a one-stop solution to the citizens starting from application for a service and it’s processing to receipt of certificates/permissions. The services being provided have been integrated with an online payment gateway and Rapid Assessment System (RAS) of digital feedback.

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