Efficiency in functioning
Chief Secretary of Jammu and Kashmir recently launched 05 New Online Services amongst other initiatives such as Cyber Crisis Management Plan and Digital Internship programme 2.0
He emphasized that e-services have brought about efficiency in the functioning of all the departments and are a very potent tool in realizing the J&K administration aim of “BhrashtacharMukt J&K”. The e-initiatives are also being appreciated by the public at large for their inherent hassle-free, transparent nature.
He urged the department to continue its efforts in expanding the e- services portfolio, suggesting the incorporation of new services and setting a target of reaching 1500 e-services.
He directed compilation of comprehensive reports highlighting the backlog of e-files within various government departments for swift disposal of files.
He stressed the importance of identifying users who exhibit suboptimal file disposal rates. Additionally, he underscored the adoption of cutting-edge technologies, such as voice-to-text converters in e-office operations, and assessed the progress of Digital DPR and Virtual Tour initiatives.
In order to sensitize the general public about their right of public service delivery in a timely manner and to enhance empowerment & transparency, he directed incorporation of PSGA timeline in the SMS sent to people on submitting e-service applications before the end of this month.