Transparent system
The Government of Jammu and Kashmir is trying to provide a transparent system to the common people by giving them online services. Domicile certificates are being given to the people online without visiting the concerned office or officer.
The data corroborates this change in the nature of offering and delivering government services to the citizens of the UT. The data shows that some 7,89,008 certificates have been delivered to the public in the timeframe set under the Public Services Guarantee Act (PSGA). The rejection rate of applications is very low with services like issuance of income certificate, category certificates (RBA/SC/ST/OBC/EWS), financial assistance under LadliBeti Scheme, pensions for old age, widows and specially-abled under JK-ISS and GoI-NSAP topping the list in terms of number of applications till date.
For instance in Anantnag District out of 66,187 applications for issuance of Income Certificate just around 916 had been rejected. Similarly for 8525 applications for issuance of Character Certificate only 121 had been rejected while for 3015 applications for issuance of SC/ST category certificates just 46 had been rejected by the authorities in the district.
In Doda District for 24,996 applications for seeking JK-ISS and GoI-NSAP pension from the Social Welfare Department only 191 had been rejected. While for 8677 and 4864 applications for Income and Character Certificates just 199 and 45 had been rejected by issuing authorities in the district.
